IRS Taxpayer Advocate Service Gets New Leader

Source IRS Taxpayer Advocate Service

The IRS announced the appointment of Erin M. Collins to the position of National Taxpayer Advocate (NTA) on March 30.  Collins has an extensive background in the tax community, including 20 years as a Managing Director of KPMG’s Tax Controversy Services practice for the Western Area.  In addition to her private sector work, she previously served as an attorney in the IRS Office of Chief Counsel and has provided pro bono services to taxpayers to resolve disputes with the IRS.

The Taxpayer Advocacy Service ( is an independent organization within the IRS which helps taxpayers and protects taxpayer rights.  The Service helps taxpayers who need assistance resolving an IRS problem, if their problem is causing financial difficulty, or if they believe an IRS system or procedure isn’t working as it should.  The Advocacy Service is currently open to receive calls, but has suspended walk-in services until further notice due to the Coronavirus threat.

Contact information for local TAS representatives can be found by visiting

We welcome Erin to her new role and wish her the best of luck and success in leading this “arm” of the Internal Revenue Service.

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Gary DeHart has worked in media for more than 25 years and has been instrumental in developing new revenue streams and business opportunities for the companies he has worked for. Prior to launching Insightful Accountant (formerly Intuitive Accountant), Gary was the Associate Publisher of Accounting Today. Prior to working in media serving the public accounting market, he worked in media for employee benefit managers and brokers, automotive design, textile manufacturing and recreational boating. In addition to being the Publisher and Managing Partner of Insightful Accountant, Gary works with select clients within the accounting market on channel development and growth. He is an Assistant Scoutmaster with the Boy Scouts of America, enjoys fly fishing, time on the beach, cooking on the Big Green Egg and spending time with his family.